Repair shop software that fits in your pocket
Print a QR sticker for every job, scan it on your phone to update status, and your customer gets a text or email automatically. No laptop required.
Sound familiar?
If you run a repair shop, this is probably your day right now.
Endless "Is it ready yet?" calls
Customers ringing every couple of hours asking the same question. Half your day is on the phone instead of actually fixing things.
Paper job sheets going missing
Sticky notes fall off devices. Scribbled details no one can read. The day a customer comes back and you can't find their job.
No idea what's still on the bench
Multiple jobs at once, different stages, different priorities. Without a clear view, things slip and customers wait longer than they should.
Three steps. That's the whole product.
Designed for sole traders and small shops who want speed, not bloat.
Take the job in
Tap "+ New Intake" on your phone. Customer name, device, fault, price. 30 seconds and you're done.
Print the QR sticker
Tap "Print Label". A small QR sticker comes out — stick it on the device and put it on the bench.
Scan to update
When you finish a job, scan the sticker with your phone, tap "Ready". Your customer gets a text — automatically.
Everything you need. Nothing you don't.
Built by someone who actually fixes things, for people who actually fix things.
Mobile-first
Designed for the phone in your pocket. Works on iPhone and Android. No app to install.
Real SMS notifications
UK SMS sender number. Customers get a real text when their job changes status. No "click to view" links.
Branded email updates
Sent from your shop's name with full domain authentication. Lands in inbox, not spam.
QR sticker workflow
Print a sticker for every job. Scan it on your phone to update — no searching, no logging in twice.
Per-shop settings
Choose exactly when customers get notified. Some shops only text on "ready" — your call.
Custom messages
Need to ring a customer about something? Tap "Send Message" — types straight to them in seconds.
Any repair business, any specialism
If your job is "fix it, give it back", TrackShop fits.
Honest prices. No surprises.
14-day free trial on every plan. No card required to start.
Email-only notifications. Perfect for quiet shops or sole traders trialing the system.
- Unlimited jobs & tickets
- Email customer notifications
- QR sticker workflow
- Custom messages (email)
- Job board & dashboard
- SMS notifications
Everything in Starter plus real UK SMS notifications. The customer favourite.
- Everything in Starter
- SMS notifications (UK number)
- ~100 SMS allowance / month
- Custom messages (SMS + email)
- Per-shop notification settings
- Priority support
For busier shops with high SMS volume. Higher allowance, same simplicity.
- Everything in Pro
- ~500 SMS allowance / month
- Bulk customer messaging
- Marketing add-ons available
- Direct phone support
- Onboarding call included
Made in Southport, by someone who actually does this
I run a repair workshop in Banks, Southport. I've fixed phones, consoles, tablets and laptops for over 16 years. I built TrackShop because I got tired of watching shops use paper, sticky notes, or software built for warehouses, not workshops.
If you're in Southport, Liverpool, Manchester, Preston or anywhere across the North West — I'm down the road, not in another country. If you've got a question, ring me. If you want me to drop in and show you how it works, I will.
Ready to ditch the paper?
Free for 14 days. No card needed. Sign up takes 60 seconds.
Start Free TrialGot questions? Email hello@trackshop.co.uk